Refund & Cancellation Policy
Information about subscription cancellation, refunds and service-related requests.
1. Subscription Cancellation
Users may request cancellation according to the subscription options and billing terms applicable to their plan. Cancellation may affect future renewals while access already provided may continue according to the applicable plan terms.
2. Refund Requests
Refund eligibility can depend on the plan, payment method, billing circumstances and applicable law. Submit a support query with your account and transaction details that are safe to share so the request can be reviewed.
3. Incorrect or Duplicate Charges
If you believe you were charged incorrectly or more than once, contact support promptly with the transaction date and a safe payment reference. Do not send full card numbers, CVV or OTPs.
4. Service Issues
If a paid service is materially unavailable or you experience a billing-related problem, contact support so the matter can be investigated.
5. Changes to Plans
Pricing, plan features and billing arrangements may change. Applicable changes will be communicated or reflected through the relevant product or billing interface.
6. Contact
For cancellation or refund questions, use Submit a Query on the BizHawkPro Support page.
Last updated: September 2026